Terms and Conditions
Last updated: October 3, 2026.
1. Site Responsible
This site is managed by Fertility Dreams S.A.S., located at Calle 110 # 9-25, Bogotá, Colombia. You can contact us at [email protected] or by phone and WhatsApp at +57 318 2666733.
2. Purpose and Scope
The site provides information about Fertility Dreams, its services, treatments, educational content, and contact channels. These terms describe the conditions of use of the site. The services contracted, clinical care, and commercial conditions are also governed by their documents, authorizations, and specific agreements.
3. Information and Guidance
The articles, videos, tools, and responses from site assistants are general information. They do not constitute an individual clinical assessment, a diagnosis, or a treatment indication. The suitability of a procedure must be determined in the corresponding care. General legal references should be reviewed according to the case and jurisdiction.
4. Consultations, Scheduling, and Contracting
Submitting a form, writing through a contact channel, or requesting a call allows you to start a conversation. By itself, it does not confirm a diagnosis, the availability of a treatment, or the contracting of a service. Dates, prices, scopes, payment methods, and conditions of a proposal must be defined in the communication or specific agreement that corresponds.
5. Responsible Use
Use the site lawfully and respectfully. You must not impersonate others, send malicious content, interfere with the functioning of the site, or attempt to access information or areas without authorization. The information you provide for a request must be relevant and correspond to your situation; do not share third-party data without being authorized to do so.
6. Content and Intellectual Property
The brand, design, texts, and other materials belonging to Fertility Dreams are protected by applicable laws. Third-party materials retain the rights of their holders. You may consult the content for information; its commercial reuse or presentation as your own content requires the corresponding authorization. Exceptions and uses permitted by law remain in effect.
7. Images and Expectations
The images and illustrations used on the site may be representative in nature, including digitally generated images. They should not be interpreted as identification of real patients, testimonials, treatment results, or guarantees of an individual outcome.
8. Links and External Platforms
The site may link to social networks, messaging services, and other sites. When using them, the conditions and policies of their operators may also apply. If you need to confirm that a communication comes from Fertility Dreams, use the official channels indicated on this page.
9. Personal Data
The processing of personal information is described in the Privacy Policy and the Data Processing Policy published on this site. These terms do not replace an authorization for processing or a clinical consent that must be obtained separately. Requests regarding your data can be sent to [email protected].
10. Operation and Rights
The site may require updates or maintenance. If you detect incorrect information or an access difficulty, you can report it through the contact channels. Nothing in these terms intends to exclude irrenounceable rights of the user, legal obligations of Fertility Dreams, or guarantees that apply to a consumer relationship.
11. Changes
The current version will be available on this page with its update date. Changes to the site do not by themselves modify already established particular contracts nor eliminate rights recognized by law. Modifications that require specific information or acceptance will be communicated through the corresponding channel.
12. Contact and Disputes
For questions or complaints related to the site, write to [email protected]. Situations will be addressed according to the applicable regulations, including data protection and consumer rights when applicable. These terms do not impose a waiver to approach the competent authorities.
